Privacy Policy

1. Introduction

At 3 Spirit Enterprise UK Ltd (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide to us through our website and during our interactions with you as a learner, employer, or visitor.

We are an independent training provider based in the United Kingdom, delivering high-quality Health and Social Care programmes and Apprenticeships. This policy applies to all users of our website and services.

2. Who We Are

Company Name: 3 Spirit Enterprise UK Ltd
Company Registration Number: 08329116
Registered Address: 6 Brindleyplace, Birmingham, B1 2JB
Email: info@3spirittraining.com
Phone: +44 121 798 2721

We are registered as a Data Controller with the Information Commissioner’s Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. Information We Collect

We may collect and process the following categories of personal data:

a) Personal Identification Information

Full name
Date of birth
Gender
National Insurance number
Unique Learner Number (ULN)

b) Contact Information

Address
Email address
Telephone number

c) Educational and Professional Information

Qualifications
Employment history
Employer details (where applicable)

d) Learning & Programme Data

Enrolment details
Assessment records
Learning progress and outcomes
Attendance records

e) Special Category Data

Health information (if required for learning support or safeguarding)
Ethnicity and diversity information (for equal opportunities monitoring)

4. How We Collect Your Data

We may collect personal data in the following ways:

Directly from you (via online forms, enrolment processes, email or phone contact)
From your employer (if training is part of your employment)
From funding bodies and education regulators (e.g. ESFA)

5. Why We Collect Your Data

We collect and process your data for the following purposes:

To deliver and administer training programmes and apprenticeships
To manage learner records and track progress
To fulfil our legal and contractual obligations to funding bodies (e.g. the Education and Skills Funding Agency)
To ensure learner support and safeguarding
To improve our services and user experience
To comply with regulatory requirements (e.g. Ofsted, awarding bodies)
For marketing purposes (only where consent is given)

6. Lawful Bases for Processing

We rely on the following legal bases for processing your data:

Contractual necessity – to deliver training and apprenticeship services
Legal obligation – to comply with government and funding requirements
Legitimate interest – to manage and improve our services
Consent – for marketing communications and where sensitive data is involved

7. Who We Share Your Data With

We may share your personal information with the following parties:

The Education and Skills Funding Agency (ESFA)
Ofsted and other regulatory bodies
Awarding and End Point Assessment Organisations
Your employer (where relevant to your training)
Our IT system providers and subcontractors (under strict confidentiality agreements)
Safeguarding or emergency services, where legally required

We never sell your data to third parties.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes for which it was collected, including legal, contractual, and regulatory requirements. Typically, this will be up to 6 years following the completion of a course or programme.

9. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data (in certain circumstances)
Object to or restrict our processing of your data
Request transfer of your data to another provider
Withdraw consent (where processing is based on consent)

To exercise any of your rights, please contact us at: info@3spirittraining.com

10. Cookies and Website Analytics

Our website does not use cookies.

11. Data Security

We implement appropriate technical and organisational measures to ensure your data is secure, including encryption, secure servers, access controls, and regular audits.

12. International Data Transfers

Your data is generally processed within the UK. If we transfer data outside the UK, we ensure it is protected by appropriate safeguards, such as standard contractual clauses.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website, with the effective date noted at the top.

14. Complaints

If you are concerned about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Phone: 0303 123 1113